General Qs

What supplies do you use?

I use an assortment, depending on my mood.

CLICK HERE to see some I’ve enjoyed – plus, some other studio equipment, tools and books I’ve used as well.

Do you teach in-person workshops or events?

I have – in the distant past, and even some over the last few years.

I am feeling the nudge and plan to offer more moving forward – and I can’t wait.

The best way to be updated about future in-person workshops, classes and retreats is to join my mailing list (and make sure you select the types of emails you’d like to receive).

Class & Technical Qs

What happens after I register/pay?

The answer depends on the class…

If it is an instant access class or instant download, then you should have received both a receipt from Paypal and a confirmation email, with access instructions, sent to the email address associated with your Paypal account or payment method. This can sometimes take a few minutes.

If you are having trouble finding it, please check your spam and junk folders – as well as your promotions, social or update tabs if you use a gmail account.

It can be helpful to search for an email from support(at) or hali(at) . I also recommend putting these two addresses in your address contacts, so that you do not miss a future class email or update.

For ongoing classes, the confirmation email will also have a link where you can update your email preferences for receiving class content – in case you want to check that.

For receiving future emails, it’s important you find & open that first one if you can – but please do let me know if you can’t find it.

If class has not begun yet,
then you will receive a confirmation receipt for your payment, as well as an email from Hali Karla Arts asking you to register, and then confirm your registration, on the class mailing list.

After that, class emails will come beginning on the scheduled start date.

I'm having trouble watching the videos. Can you help?

Here’s some information that may help you make sure you’re set up to watch the videos as best as possible:

Each video is hosted on the Vimeo site.

To find a Vimeo app that is compatible with your mobile device, CLICK HERE.

The videos are best supported in the most up-to-date version of the following browsers: Chrome, Safari, Firefox & Internet Explorer.

Most of the videos will require a fast and reliable internet connection for an optimal experience.

If you encounter technical problems with the videos, please GO HERE to search for help that will be specific to your unique set of circumstances and devices.

I'm having trouble logging in. Can you help?

This answer pertains to 2015 & 2016 classes hosted at the private class sites on Typepad.

Here is a short video showing you what the login process will look like from a computer:

(or view video on Vimeo)

On ipads (and some other tablets and phones): Sometimes you have to make sure to open the link in your browser app (ex. Safari). Otherwise the link in your email may just sit spinning on a white page forever in the email client, because or some reason, it won’t open it in your browser automatically.

You have to ‘tell it’ to open the link in the browser. On my ipad, I do this by clicking on the class link, then clicking on a little arrow in the lower right-hand corner of the screen.

It will then ask if I want it to open Safari (or my browser).

Say yes, and then the class login box appears.

Give that a shot, and see if it fixes it.

OR – You can always cut/copy and paste the class url address directly from your email into your ipad/tablet browser.

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